Door Frequently Asked Questions
Do you do sample doors?
We do send out sample doors to many of our Customers. Sample doors are available in most of our door styles, edge profiles, and wood species. Sample doors are not available in custom sizes. We can also supply our sample doors with a small selection of paints and finishes. For more information on what we have available and for pricing feel free to contact us any time or check out the online store.
How long does it take to make the doors?
A lead-time of 10 to 15 business days on standard orders of doors and dovetail drawer boxes. Standard orders are orders of less than 100 doors and 50 drawer boxes. Add five days for special types of wood and custom designs. NOTE: Lead-time will start over on orders changed or added to after they have been released for production. A sudden influx of orders may add to our normal lead-time, check when placing your order. Applying a lacquer/stain finish will add to the lead-time, check when placing your order. The following Holiday Schedule is observed by Scherr's and will affect the delivery dates: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and the days from Christmas to the New Year. Please keep this in mind when ordering and allow yourself additional time. Scherr's is not responsible for delays caused by accidents, strikes, lack of materials, shortage of manpower, natural disasters, power outages or other causes beyond our control.
Any additional charges I should be aware of?
All doors and drawer fronts come with a standard edge profile “A” - “M”, there may be additional charges for some of the profiles. You can order the doors and drawer fronts with no profile and deduct from each door and drawer front. To get door orders shipped in 3 - 6 working days, there is a rush order service available at an additional charge. Rush Orders may not always be available, check when placing the order. Add to the total amount with finger pulls routed into the back of doors and drawer fronts Final finish sanding is now included in the price of the doors and drawer fronts. The finish sanding will be with 70 micron paper through our orbital sander. Quantity discounts apply to orders of doors and/or dovetail drawer boxes whose total exceeds a certain amount. The discount applies only to the material costs for the cabinet doors and dovetail drawer boxes. Discounts on cabinet doors do not apply to finishing charges, finger pull costs and lite mullion charges for open frame doors. There are also no discounts on the assembly charge, finishing charge or scoop front pulls or undermount notching for the drawer boxes. The Rush Order charge does not get discounted. Trade discounts are available for those individuals with valid and verifiable business establishments that are involved in the housing or wood manufacturing industries. The dollar amount for the discount is from the list material costs only, extra charges for details, finishing, boxing and shipping costs are not included in determining whether an order qualifies for this discount.
How do I order and measure doors?
Make sure to order the exact overall door sizes. Do not order by the opening sizes.
The first three things you need to do in ordering doors from us is select a wood type, select the door design and select an outside edge profile. Now you should Determine the door and drawer front sizes. Order by giving overall door and drawer front dimensions. You should also check to make sure there are no minimum and maximum size problems. Scherr’s acknowledges all orders, usually within 24 to 48 hours. If you do not receive an order acknowledgment, please contact us to be sure we have received your order. When you receive your order acknowledgment, review the items carefully and verify that it matches your requirements. If you discover any discrepancies report them within 24 hours. Scherr’s is not responsible for unreported discrepancies. If you received help and/or advice in figuring sizes for doors and/or drawer boxes, carefully verify all dimensions on the acknowledgment. Scherr’s is not responsible for the final sizes of any ordered items.
How do I get a price of what I want?
Since everything we make is custom built, we need to know what we are making for you first. Check out the How to Order page, or check out our IKEA compatible door section of our website and we will walk you through the process of requesting a quote. Don't worry! Anyone can do it, and we are here to help you! Once you've followed the steps we've provided and sent that information to us, then we can quickly generate a quote for you. The quote process is free and there is no obligation to follow through until you give us your approval. You can send this information to us in one of many ways. The simplest way is to fill out the quote section of our website and this information will automatically be sent to us.
Other ways to send us this information is by:
phone: (701) 839-3384
fax: (701) 852-6090